Reference

What You Agree To When You Use ink79

These terms set out the conditions under which ink79 operates and what applies to your account, your transactions via DANA, OVO, or GoPay, and your activity on the platform.

Account eligibility conditionsDANA, OVO, GoPay usage termsJurisdiction-dependent accessUser rights and data handlingContact paths for legal queries

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LEGAL CONTACT

Reach Us About Any Legal or Account Query

If you have a question about how these terms apply to your account, how your data is handled, or what your rights are in your region, our support team is here to help. Reach out through any of the channels below and we will route your query to the right team.

HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

We built these practices around the real conditions of running a mobile-first platform in Indonesia. Here is what we actually do — not broad claims, but the specific practices that protect your account and your data.

Data Retention We keep account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of what we hold at any time via support.

Cookie Use We use session cookies to keep your login active across the mobile browser and desktop, so your account state — including your linked e-wallet — is consistent between visits.

Account Security Practices Login is protected by OTP verification sent to your registered mobile number. We do not store your DANA, OVO or GoPay credentials — only the transaction reference passed back from the payment provider.

Requesting Changes or Deletion To update personal details or request account deletion, contact support via live chat or email. We verify your identity before processing any change to protect your account from unauthorised requests.

How Our Legal Terms Apply to Your Account

ink79 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ink79 operates under terms that govern how your account is created, how transactions are processed, and what conduct is expected. Every deposit or withdrawal — whether through DANA, OVO, or GoPay — is subject to the transaction conditions outlined in these terms. We do not override

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your local legal rights; where a conflict exists between platform terms and applicable local law, local law takes precedence in supported regions. Your account may only be used by you personally. Sharing access, using automated tools, or attempting to manipulate outcomes are grounds for account suspension
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under these terms. We reserve the right to update these terms when regulatory requirements or platform conditions change. When we do, the updated version replaces the previous one and applies from the date it is published. You are responsible for reviewing current terms before using your
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account. If you disagree with any update, you should stop using the platform and contact our support team to discuss account closure. These terms do not constitute a legal guarantee of access in any specific jurisdiction — availability depends on whether your location falls within a
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region where ink79 is permitted to operate under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About ink79 Legal Terms

These are the questions we actually receive about terms, rights and account conditions. Each answer reflects how ink79 handles the situation in practice — not a general policy statement.

Account eligibility depends on your location and whether ink79 is accessible under your local law. We do not accept accounts from regions where access is not permitted. You confirm eligibility when you register.

We collect registration details, login activity, transaction references from DANA, OVO or GoPay deposits, and device identifiers used during mobile access. This data supports account security and regulatory compliance.

Yes. Contact our support team via live chat or email with your account details. We verify your identity first, then prepare a summary of the data we hold and share it with you directly.

Send a closure request through email support or live chat. We will confirm your identity, settle any pending transactions linked to your e-wallet, and process closure once verification is complete.

Updated terms apply from their publication date and replace the previous version. We recommend checking the legal page before each session. Continuing to use your account after an update means you accept the new terms.

Yes. All e-wallet transactions processed through your account — including DANA deposits, OVO withdrawals and GoPay transfers — are subject to the transaction conditions in these terms alongside each provider's own terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use ink79

Reach Us About Any Legal or Account Query

Data, Cookies, Security and Your Account Rights

Common Questions About ink79 Legal Terms

01 Who can open an account under these terms?

02 What data does ink79 collect from my account?

03 Can I request a copy of my personal data?

04 How do I close my account under these terms?

05 What happens if the terms change after I open an account?

06 Do these legal terms cover transactions through DANA, OVO and GoPay?

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