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What You Agree to When You Use ink79

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from how deposits via DANA, OVO, and GoPay are handled to how disputes are raised.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension policyDispute process

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How These Terms Apply to Your Account

ink79 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using an ink79 account, you confirm you have read and accepted these terms in full. They apply to every action you take — browsing the lobby, placing a bet, requesting a withdrawal, or contacting support. We can update these terms when our services

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change; when that happens, we post the revised version here and it takes effect immediately for active accounts. Your continued use of the platform after an update counts as acceptance. Local law governs eligibility — if access to certain services is restricted in your region, those
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restrictions apply regardless of what the platform offers. Deposits processed through DANA, OVO, or GoPay are subject to the individual wallet provider's own service terms in addition to ours. Withdrawal requests are verified against the wallet name on your account before we release funds; mismatched details
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will delay the process. We reserve the right to suspend accounts found to be in breach of these terms, including multiple accounts linked to one device or wallet address. If you believe a suspension was made in error, you can raise it directly with our support
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team via live chat. Players in Makassar and across Indonesia can reach support through the same channel regardless of time zone.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE ACCOUNTS

Account Security and Data Handling Under These Terms

These terms extend to how we manage your account data, session security, and the conditions under which we retain or delete your information. We do not share your wallet details — DANA, OVO, or GoPay — with third parties outside of what is necessary to process your transactions. Account sessions are protected by encrypted connections, and any change to your registered wallet requires identity verification before it takes effect.

Data Retention

We keep your account and transaction records for as long as your account is active and for a defined period after closure, in line with applicable local regulations and our internal audit requirements.

Wallet Security

Your linked DANA, OVO, or GoPay wallet is tied to your account identity. Changing a registered wallet requires you to verify ownership through our account security process before the update goes live.

Cookie and Session Data

We use session cookies to keep your account active across pages and to remember your login on returning visits from your mobile browser. You can clear cookies at any time; doing so will log you out.

Requesting Changes

To request a data correction, account detail update, or account closure, contact support via live chat or email with your registered wallet number. We aim to process these within a reasonable timeframe.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a concern about how they have been applied to your account, our support team is the right starting point. We handle account-related term queries through live chat and email — both channels are staffed to cover Indonesia time zones. Have your registered wallet details ready when you contact us, as our team will need them to locate your account quickly.

Live Chat Reach the support team directly through the live chat icon in your account dashboard. Ideal for urgent queries about suspensions, wallet mismatches, or disputed transactions.

Email Support Send detailed term queries, formal complaints, or account-review requests to our support email. Include your registered DANA, OVO, or GoPay wallet number for faster identification.

Account Help Centre Browse the Help Centre for answers to common term questions — covering wallet verification steps, withdrawal conditions, and what triggers an account review.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account access, wallet conditions, and what happens when something goes wrong.

Yes. All deposits via DANA, OVO, and GoPay are covered by our terms. Your e-wallet provider's own terms also apply separately; both sets of terms govern the transaction.

We post updates here as soon as they take effect. Continued use of your account after a change counts as acceptance. We recommend checking this page periodically if you want to stay current.

Mismatched wallet details will delay your withdrawal while our team verifies ownership. Contact live chat with your registered wallet number and account details to resolve it quickly.

Accounts are suspended when our system detects a breach of these terms — such as multiple accounts sharing one device or wallet. Contact support via live chat to request a review and provide your account details.

Send a request through live chat or email, including your registered DANA, OVO, or GoPay wallet number. We process data correction and deletion requests within a reasonable timeframe as required.

Access depends on local law and is available only where permitted in your region. If a service or feature is restricted under local regulations, those restrictions apply regardless of what the platform displays.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree to When You Use ink79

Account Security and Data Handling Under These Terms

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to deposits made via DANA, OVO, and GoPay?

02 Can ink79 change these terms without telling me?

03 What happens if my withdrawal wallet name does not match my account?

04 Why was my account suspended and what can I do?

05 How do I request that my account data be corrected or deleted?

06 Does eligibility to use the platform depend on where I am in Indonesia?

Terms & Conditions

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